RETURN POLICY
Last updated February 23, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within Thirty Days(30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging, and request return in our website or you can request return by sending us mail to hello@lups.in or you can WhatsApp us at 7977735112.
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. QUESTIONS
If you have any questions concerning our return policy, please contact us at: 7977735112
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